The price will depend on the size of your home, its condition, and other factors such as clutter, pets, and lifestyle. Our pricing is completely individualized and will be determined after our initial free consultation.
No, our pricing is comparable to other professional services in town. The products we use are more expensive but we are professionally managed and extremely efficient.
A long-term contract is not required. We’re happy to earn your business each and every time we clean. You can schedule our services on a regular basis, or you can just call us as needed.
Clean Conscience is bonded and insured. We will be happy to provide you with proof of our insurance and bonding during your in-home consultation. Bonding is insurance that protects and compensates you if a Clean Conscience employee is guilty of theft. Liability insurance protects you and will cover damage to your home or property if it is caused by a Clean Conscience employee.
Our staff is trained to take the utmost care while servicing your home. However, accidents do happen. If something in your house is broken by one of our employees, we will make every effort to repair or replace the item. Insurance claims will be filed when appropriate. Please notify us within 48 hours of the cleaning date should an accident occur.
Our employees are all covered by workman’s compensation insurance. You or your insurance carrier would not be involved if an employee is injured in your home.
We offer a 100% satisfaction guarantee. If something was missed, and you are not satisfied, please notify us within 24 hours of the cleaning and we will send the team back to your house at our expense to correct the problem. We ask for performance feedback from all of our clients. If you’re not satisfied with our services, we’re not satisfied.
Unfortunately, the risks associated with certain types of house cleaning services are not generally known by the public. There’s a tremendous difference in hiring a professional house cleaning company with employees vs. individuals. A professional cleaning service offers the assurance that you are opening your home to a reliable company that is responsible for any liability or risk.
An individual who is hired under the table is a serious risk if they are hurt or disabled on your property. Since they are not covered by insurance, there is a possibility that they may sue you for lost wages, damages, or for medical costs.
An individual who is hired under the table is a serious risk if they are hurt or disabled on your property. Since they are not covered by insurance, there is a possibility that they may sue you for lost wages, damages, or for medical costs.
Technically, hiring an individual makes you an employer, which means you can be held liable for injury claims, worker’s compensation insurance, and unemployment insurance. It’s important to review your home liability insurance to make sure it covers service people in case of injury, and notify your insurer of the relationship. If you hire an individual and they do not pay employment taxes, you as the legal employer can be held liable for the taxes due to the IRS. Hiring a company that pays all employment taxes and carries labor and industries insurance coverage protects you.
Unfortunately, many ‘cleaning companies’ do not carry liability insurance. If your belongings are damaged, (and accidents do happen on occasion) you will have no easy compensation recourse.
Employee honesty bonding insurance is sadly lacking in our industry. A bond is insurance that protects the client and compensates them if an employee is guilty of theft.
Our employee’s are trusted, background checked, pre-screened, and bonded for your protection. If we would not trust a house cleaner in our home, we will not send them to yours.
We currently have two locations to serve you. Our Boulder location provides cleaning services in Boulder, Broomfield, Longmont, Louisville, Lafayette, Superior, Erie and Lyons. Our new Denver location provides cleaning services in Denver, Arvada, Westminster, Wheat Ridge, Lakewood and Commerce City.
The federal government has defined “green” as using products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services. We define green cleaning as cleaning that protects health without harming the environment.
Yes. We furnish everything needed to clean your home free of charge. Please review the supplies we use listed in our product list. They are more expensive than their toxic peers, but we use them because the human and environmental health cost is lower. We have researched and selected supplies that are safer for you, your family, your pets, and the environment. We would be pleased to accommodate you should you wish to use your own preferred supplies for a particular application.
Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.
Yes it is. In striving to maintain a good relationship with our clients, communication is critical. Please let us know if you want special attention to an area during a service visit. We welcome your suggestions, compliments, or feedback at any time.
We contact all of our clients after their initial cleaning to ask for feedback. Every client has different wants, needs, and expectations. Our number one priority is to ensure our services are meeting our customers’ needs.
We contact all of our clients after their initial cleaning to ask for feedback. Every client has different wants, needs, and expectations. Our number one priority is to ensure our services are meeting our customers’ needs.
For special requests that may involve more time than normally scheduled, please call us at least 48 hours before your next service so we can accommodate you.
Clean Conscience offers a wide variety of additional home services and special projects that can be tailored to your exact needs. Contact us for more information about specific projects and guidelines.
We make every effort to send the same team each time. We know how important it is to have someone you know and trust cleaning your home. However, from time to time we may have to make substitutions due to vacations or illness.
Our teams consist of 2 to 4 members, which include a working supervisor. The size of the team depends on the size of your home and condition.
Clean Conscience complies with the Immigration Reform and Control Act (IRCA) and follows procedures to verify that employees are authorized to work in the U.S. All employees are required to fill out Form I-9, the employment eligibility verification form, and provide necessary employment eligibility documentation before starting work.
No, our customers do not need to be home the day of the cleaning. We make arrangements with each customer to ensure our employees have the appropriate access to your home. You may provide us with a key, garage security code, leave the door unlocked, or hide a key.
Your key is secured in a locked key storage device to which only managers have access. The key is matched to your service ticket and issued to the team leader on the day of your clean. The team leader returns the key at the end of the day and management returns it to the secured container.
If you have a critical timing issue, and would like us to arrive at the same time for each cleaning, please let us know, and we will do our best to try to accommodate you. If you would like, we can place a reminder call the day before your scheduled house cleaning and an estimated time of arrival will be provided.
We require 48-hours notice for any cancellations or services that need to be rescheduled. Cancellations on the same day of service are subject to a cancellation fee.
If you are worried about this, we are happy to call you the day before your scheduled cleaning to remind you of the appointment. If the team is dispatched, drives to your home, and we can’t get in to clean, a $45.00 trip fee will be assessed. This is a minimal fee that is in place to cover the cost of our transportation and employee wages as they travel to and from your home. Please call us to cancel prior to the scheduled cleaning day to avoid this charge.
If your schedule cleaning falls on a holiday that we observe, we will contact you to make alternative arrangements.
Our normal work days are Monday through Friday from 8:30 am to 5:30 pm. Arrangements can be made for Saturday or Sunday should you have special cleaning requirements (before/after party clean ups, move ins/move outs, etc.).
Payment is due at the time of service. We accept most major credit cards, debit card payments, and payment by check or cash. If you would like to pay for services using your credit card, please contact us to make arrangements. If you would like to pay by cash or a check (payable to Clean Conscience), please place your payment on the kitchen counter for us to pick up when we arrive.
Tips are not required or expected. However, you are welcome to do so if you like. Also an occasional note of appreciation to the service team when they impress you will mean a lot. Your feedback is important as we pay our staff bonuses based on clients’ feedback.
Communication is the key to a successful housecleaning relationship. Please contact us with your questions, concerns, and suggestions so we can continue to provide you with exceptional service.
We are always available to assist you with your cleaning service questions by phone or by email. If you call after hours, please leave a message and we will get back to you during normal business hours.
Most of our clients have pets. Our employees love pets and are happy to have them around, as long as the pets feel the same way! We’d like the opportunity to be introduced to them by you on the first visit, if possible. We’ll have all the information about the pets and their needs on our checklist for future visits.
Absolutely, Gift certificates are a thoughtful and much appreciated gift for new parents, college students, a family dealing with a stressful time, or just as a treat for a good friend. Please contact us to learn more.
Please contact us to discuss employment opportunities. We are always looking for additional team members.
Good question! Whatever you do, don’t dump them down the drain! Your best bet is to take your old toxic chemical cleaners to your local Household Hazardous Waste (HHW) collection site. Most large communities now have periodic HHW collection days or a permanent HHW facility. If you are unaware of these services, try contacting your local government authorities to find out if there is a HHW facility in your area. You can also find a HHW facility by your zip code at Earth911.com.